Bridge Status
Operational
All systems running smoothly.
Active Tickets
57
+3 since last hour
Messages Processed
1,204
in the last 24 hours
Mapped Users
42
Total unique users
Recent Activity
A log of the most recent events handled by the bridge.
| Timestamp | Event | Details | Ticket ID |
|---|---|---|---|
| 2m ago | Agent Reply | Agent replied via Zendesk. | ZD-8621 |
| 5m ago | New Comment | User sent a follow-up message from Teams. | ZD-8621 |
| 15m ago | New Ticket | New ticket created from Teams user_48151. | ZD-8621 |
| 2h ago | Agent Reply | Agent replied via Zendesk. | ZD-8599 |
| 4h ago | Error | Failed to post message to Teams API. | ZD-8590 |
| 1d ago | New Ticket | New ticket created from Teams user_16234. | ZD-8590 |